I dressed as a computer nerd when I took the bulging ancient Macbook Pro to the Apple shop in Regent's Street- baggy men's sweatshirt, skateboarding shorts and sandals, geek's face.
The dorkish charm worked: within seconds, a new battery had been snapped into place.
'Do I have to pay for it?', asked this nerd.
'No', replied the other nerd.
Wow!
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